WISHFLUENCE is the company that has eliminated low-value paper wish lists and instead offers a customized App to manage customer wish lists – and boost your sales associates to make more sales.
Wishfluence offers a mobile application that focuses on customer relationship management. It allows for a more streamlined approach to better manage your customers, and their favorite jewelry, all in one location.
WHY THE WISH LIST APP?
You’re likely losing one sale per employee every month if you’re relying on paper wish lists.
We help jewelers keep up with their clients through digital wish listing, with a suite of automation and services for fulfillment, texting, and campaigns.
How many customers walk out without making a purchase and never come back? We build solutions to lead customers from being interested in visiting to being interested in making a purchase. Through clienteling, marketing, texting, emails, prospecting, and fulfillment we enable staff to expertly serve their customers.
From the young couple looking to buy their first engagement ring, to the spouse who never seems to be able to take a hint, paper wish lists have long served as the ultimate tool to gain traction with sales.
Ditch paper wish lists, close more sales, and create life-long clients with a branded, custom mobile application for jewelry stores. Get happier customers, trackable information and higher sales, resulting in a stronger bottom line.
HOW DOES THE WISHLIST APP COMPARE?
You know how the paper list works. Your sales associate (SA) and a customer work together to find what they like; your SA adds their choices to a piece of paper with their contact info. It gets filed away, or perhaps added to a list in a computer. Can be handy when their spouse comes in and asks. And if no-one asks? It is forgotten over time and your efforts yield no results.
The Wish List App was created to help your company make more sales. And better connect your SA with your customers (and those shopping for them). It’s an easy process–the App goes on a mobile phone or tablet, available in the Apple App store or Google play. Each SA has an app and the owner/manager receives a regular report on each SA’s progress.
1. Brand
The Wish List App uses your company’s branding. You’ll find a notes field, an Instagram-like arrangement of your customer’s favorite pieces, and reminders to keep following-up on customers who have wish lists.
2. Snap
It’s quick and simple to add photos to your customer’s profile. Snap the piece on your customer, as they smile, or take a quick pic holding the piece. Whatever you prefer, keeping that image front and center in that specific customer’s profile will help your SA sell it and keep your customer (and your bottom line) happy!
3. Notes
Add notes as you go to help you remember any/everything about the piece. Why your customer loved it; what other pieces it goes with; who it was a gift for or who might enjoy giving it to her. Any adjustments your customer might need, etc.
4. Sell
When the customer or their gift-purchaser comes in, complete the sale and take care of any adjustments. Then keep the Wish List App updated and be ready for the next sale!